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IMPORTANT NOTICE 1st September 2023

Dear Valued Client,
There have been some recent changes in legislation, which are designed to reduce the impact of drug resistance in certain categories of drugs. These have impacted the way we prescribe medicines to your pet.

Specifically, medicines used to treat parasites, including all prescription flea and worm treatments, can only be dispensed by our team if your pet has been examined by their registered veterinarian within 12 months. Although this has always been our policy the vet now has to annotate the clinical notes (rather than rely on automatic systems) with the exact flea and worming product and duration needed for the following year. Please bear with us as this logistical change may take a little more time than usual.

The other major change is that courses of antibiotics cannot be dispensed, extended or changed without your animal being physically examined. 

We are in the process of updating our recording systems to facilitate this process.

If you require prescription parasite treatment for your pet and they have not been examined by one of our vets within 12 months, you will be required to arrange an appointment.

We anticipate this will not affect the vast majority of pets, as they do receive their annual vaccinations or are otherwise regular visitors, for various reasons. They will therefore have received the necessary checks to be eligible for parasite treatment, without the need for a parasite consultation.

Thank you for your understanding.
Arberth Vets